Recent Articles in Troubleshooting

Why do I see 'DEMO' where I added a transition effect?
Aug 10, 2009

I cannot access the title effects options in Title Effects 2, 3 or Deluxe Titler 3D - why?
Jul 30, 2009

When adding Films in DVD Arabesk, it displays the previous time and the wrong film/scenes -- help!
Jul 29, 2009

Ask the Expert "Help, my DVD drawer won't open on my S4000"
Jul 16, 2009

Ask the Expert:I want to find a scene in the scene bin - but when I click on 'Search' (beneath the Storyboard) a message pops up that reads: "the current filter setting prevent to show scene"
Jun 1, 2009

Help! Arabesk is not showing all the menus or buttons
Apr 6, 2009

If you launch DVD Arabesk and you do not see all the buttons available (they appear on-screen - but they are 'greyed out' and not available to click on - there is a simple solultion to this perplexing situation.

Creating an SD DVD from an HD edited project with Bogart SE OS
Mar 25, 2009

Important note on the process to create an SD DVD from an HD project,

When I playback scenes in the scene bin, some show a timecode playback and other do not, why?
Mar 19, 2009

If you notice you that some of your scenes show a time-code readout (when playing back) while others do not - there is a setting that is likely the culprit.  Chet shows you how to adjust this setting to get your menu/s back to normal.

I am having difficulty importing HDV into my Casablanca - help!
Mar 19, 2009

Chet details some of the common issues you might experience (and provides the remedy) when importing HDV into your Casablanca.

Help! My S4000/PRO is not showing any screen -- I just completed a software installation and no screen!
Mar 15, 2009

Chet suggests what to do if you lose your monitor/screen after completing an OS (Operating System) installation on the S4000/PRO unit.